Are you or a loved one not being listened to by a social worker, care provider or carer? Feel you can't talk to your doctor or dentist? If so our team of experienced advocates will listen to you and make sure your voice is heard...
What we do...
The service operates across the Blackpool area and provides free, independent and confidential support to adults who are vulnerable or disadvantaged. Advocacy is a way of supporting people to enable them to have their voice heard and their views and wishes made known to others. Advocates work with you to ensure you are treated fairly and have your rights upheld and respected in regards to your health (including mental health) and social care needs.
An advocate will ensure that:
Your voice and views are heard.
You have support to consider options, make decisions and act on information and advice.
You are receiving fair and equal treatment.
An advocate is not:
A legal expert.
An advice giver but can seek out appropriate advice and professional knowledge on your behalf and with you.
There to judge you or any situation you might be in.
For more information about advocacy see our What is advocacy? page.
Who can access the service?
The service is available to Blackpool residents aged 18 and over who feel they need help with any matters concerning their health (including mental health) and social care needs.
If you are a parent whose child is subject to a child protection plan or care proceedings you can only be supported by an advocate if you (the parent) have a social worker or care co-ordinator.
How do I make a referral to the service?
To make a referral please complete our referral form. Alternatively you can phone us on 01253 405959 and select option 1 and ask to make a referral to the Health and Social Care Advocacy Service.
If you are an adult and you can answer 'yes' to some of the questions below then an advocate could be a good option for you.
Do you need support to access health and social care services?
Do you need help to prepare for and attend medical appointments?
Do you need support to talk to professionals about your health and social care needs?
Do you need guidance through the process and procedures when you wish to make a formal complaint regarding health and social care services?
Does it feel difficult to speak and say how you feel in meetings regarding your health and social care?
Would you like to discuss your options on discharge from hospital?
Are you unhappy with health and social care services being provided for you?